Job Description

• Part time role: Monday – Friday from 8:00am – 12:00pm MT

As the first point of contact for our clients’ Customer Experience hub, you will be the face of the company. This contract role is critical in maintaining a professional, secure, and welcoming environment for employees, clients, and partners. You will handle daily front-office logistics, ensuring that the workspace operates smoothly while adhering to strict security and confidentiality protocols.

Key Responsibilities

Front Desk & Guest Experience

• Greet all visitors, clients, job candidates, and vendors with a high level of professionalism and warmth.
• Manage the visitor check-in process, ensuring all guests sign necessary non-disclosure agreements (NDAs) and follow security badge protocols.
• Maintain a pristine and organized lobby and reception area.

Logistics & Room Management

• Conference Room Coordination: Monitor and manage room reservation requests via internal ticketing system and Google calendar, resolving scheduling conflicts and ensuring rooms are available for critical meetings.
• Mail & Deliveries: Sort and distribute incoming mail daily. Receive, log, and notify employees of package deliveries (FedEx, UPS, etc.) using an internal tracking system.
• Catering Coordination: Assist in receiving and directing catering deliveries for internal meetings and events.

Administrative Support

• Provide ad hoc support for the People team (e.g., data entry, printing materials, organizing office supplies, event logistics).
• Assist in the onboarding experience of new staff members.
• Monitor office supply inventory and report shortages to the Office Manager.

Qualifications & Skills

• Professionalism: Exceptional verbal and written communication skills with a polished demeanor suited for a healthcare corporate environment.
• Security Mindset: A high degree of discretion and an understanding of the importance of data privacy (familiarity with HIPAA-adjacent environments is a plus).
• Tech-Savvy: Proficiency in Google Workspace. Experience with Slack or office management software is highly preferred.
• Experience: 0-1 year of experience in a receptionist, administrative, or high-end hospitality role.

Compensation: $25 - $30.20 per hour

ID#: 2602

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