Job Title: Front Desk Receptionist Locations: Colorado Springs, (Location will vary based on company needs) Job Type: Full-Time/Part-Time Reports To: Office Manager / Clinic Supervisor
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Job Summary:
Hollywood Body and Face is seeking a friendly, professional, and results-driven Front Desk Receptionist to support our busy aesthetic clinics across multiple Colorado locations. As the first point of contact, you’ll provide a welcoming experience for clients, assist with administrative tasks, and play a key role in converting leads into booked appointments. Flexibility is essential, as location may vary based on company needs across Westminster, Colorado Springs, Englewood, and Wheat Ridge.
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Key Responsibilities:
· Greet and check in clients with professionalism and warmth
· Answer phone calls, respond to inquiries, and provide detailed information about services
· Proactively follow up with leads from phone, web, and social media inquiries to convert them into consultations or treatments
· Schedule, confirm, and manage appointments using booking software
· Handle client check-outs, process payments, and manage accurate client records
· Keep reception and lobby areas clean, organized, and inviting
· Promote current promotions, upsell services and retail products when appropriate
· Assist with administrative tasks such as data entry, filing, and inventory support
· Collaborate with clinical staff to ensure smooth clinic flow
· Maintain confidentiality and uphold high professional standards
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Requirements:
· High school diploma or equivalent
· Excellent communication and customer service skills
· Sales-minded with confidence in speaking to clients about services and promotions
· Professional appearance and demeanor
· Proficiency with scheduling software and Microsoft Office tools
· Reliable transportation and willingness to work at different locations based on business needs
· Flexible availability, including weekends
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Preferred Qualifications:
· Experience in Med Spa, beauty, or wellness industry
· Familiarity with platforms like Patient Now, Medstar, or similar, systems
· Proven track record of successful lead conversion or appointment booking
· Previous experience in a receptionist or front desk role (medspa or sales-focused experience a plus)
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About Hollywood Body and Face:
At Hollywood Body and Face, we specialize in cutting-edge aesthetic treatments designed to help our clients look and feel their best. With four locations across Colorado, we provide a high-end, results-driven experience in a warm and supportive environment. Our team is passionate about delivering excellence—from consultation to transformation.
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How to Apply:
Please send your resume and a brief cover letter indicating your availability and willingness to travel between locations to:
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